Career Center

About WakeMed:
About WakeMed Health & Hospitals
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children's Hospital, Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:
The Nurse Case Manager is a Registered Nurse responsible for providing patient case management services to assigned populations. Utilizes a collaborative interdisciplinary approach to anticipate, integrate, and coordinate the patient's plan of care, discharge plan, and re-entry into the community. The goal of the intervention is to meet the needs of patients in order to optimize clinical and resource outcomes, and to monitor the effectiveness of the plan and its outcomes. In collaboration with the social worker, the nurse case manager identifies at risk patient populations who require patient case management services. Provides bio-psychosocial assessments to identify patient needs and to assist in the development of the plan of care. The Nurse Case Manager serves as a patient/family advocate and acts as a communication link between the physician, patient, family, health care team, community resources, and payers to reduce redundancy and fragmentation of care. Anticipates potential delays in the health care process and acts proactively to avoid these delays. The Nurse Case Manager ensures that necessary services are provided at the most appropriate level of care and that there is a smooth progression of the patient throughout the health care system and into the community.

Experience Requirements:
3 Years Nursing - Related Area Required - And 5 Years Nursing - Related Area Preferred - And Direct Position Experience In Clinical - Case Management Or Clinical - Discharge Planning Or Accounting/Finance - Third Party Review Or Clinical - Utilization Management Preferred

Education Required:
Graduate Nursing Required - And Bachelor's Degree Required - And Bachelor's Degree Nursing Preferred

Licensure/Certification Requirements:
Registered Nurse Required - And Certified Case Manager Or Commission for Case Management Certification Required - Within 1 Year of Hire

Hours of Work:
Monday - Friday 8am-4:30pm

Weekend Requirements:
As Needed

Call Requirements:
no