Career Center

Duke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comfortable community hospital setting. Duke Regional Hospital has 369 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services, and also offers care at the Duke Rehabilitation Institute and Davis Ambulatory Surgical Center. In fiscal year 2018, Duke Regional Hospital admitted 16,299 patients and had 165,953 outpatient visits in fiscal year 2017.

U.S. News & World Report ranked Duke Regional Hospital as #10 in North Carolina and #4 in the Raleigh-Durham area for 2018-19.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet® organization
• Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance!

Occ Summary

Manage a designated caseload to coordinate and co mplete timelyassessment, planning, implementation and evaluation of disc harge plansand care transitions across the continuum of care. Ensure op timumutilization of the patient's and the Health System's resources andp erform these duties within the requirements of CMS and other externalrev iew agencies.

Work Performed

Monitor daily census and assignment to assure all patients are assessedfor case management needs including care coordination/transition anddischarge planning, consultat ions, advocacy, education.Maintain effective communication with health c are team members relatedto assessment findings, discharge planning needs and provider ordersneeded to arrange Homecare, Durable Medical Equipmen t, Transportation,Skilled Nursing or Acute Rehab Facility placement, Sub stance AbuseTreatment and outpatient follow-up.Maintain working knowledg e of specific benefits and reimbursementguidelines, the discharge planning process and applicable federal, stateand local regulations. Provide education and guidance on these topicsto providers, patients and familie s as needed.Work with Utilization Management partners to provide informa tion andfeedback that will enhance negotiations and denial prevention wi thpayers.Maintain timely documentation of assessment findings, discharge arrangements and actions taken according to departmental guidelines;prep are reports and maintain records as requested and/or required.Participate in Quality Assurance/Performance Improvement (QAPI)activities as reque sted.Job responsibilities may include site specific duties, weekend/holi dayor after hours coverage as designated at each entity.Develop and main tain positive working relationshipswith customersinternal and external to Duke Health System.Perform other related duties incidental to the wor k described herein.

Knowledge, Skills and Abilities

A bility to work effectively in a self-directed roleAbility to multi-task,capable of daily problem-solving complex issuesExcellent written and ve rbal skillsBasic computer skills necessary

Level Characteris tics

N/A

Minimum Qualifications

Education

BSN or MSW required

Experience

3 years of relevant experience

Degrees, Licensures, Certifications

Requires Case Management Certification (ACM, CCM or ANCC) within 2 years or of hire. BSN required and must have current or compact RN licensure in state of NC. MSW

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.