The Senior Social Worker is responsible for providing psychosocial and mental health assessment, diagnosis, treatment, care management, case management, crisis intervention, behavioral health and evidence-based psychotherapy services to Veterans, their families/caregivers in the outpatient/specialty care clinic setting. This position may include weekends/evening hours and requires the ability to make/complete work assignments within the program area with very limited or no direct supervision. The senior social worker requires an advanced level of knowledge and understanding of the biopsychosocial and mental health needs of Veterans, and their families/caregivers. The senior social worker understands and applies related procedures and policies, federal, state and community resources, and VA benefits in the care and treatment of Veterans and their families/caregivers in assigned areas. The senior social worker must have skills in diplomacy, patient advocacy, and negotiation to resolve issues across a complex health care system, encompassing multiple VA treatment teams and community healthcare providers. The senior social worker must use high level skill in assessing and treating the complicated psychosocial and mental health problems of culturally diverse Veterans and their families/caregivers to include the assessment of psychosocial/mental health problems, often at a time when the Veteran and their families/caregivers are experiencing crisis with the provision of short and long-term counseling/psychotherapy. The senior social worker independently performs case finding functions in identifying and screening patients for psychosocial and mental health needs. The senior social worker utilizes advanced clinical training insight and experience to interpret medical, mental health and psychosocial needs and identify viable treatment options, which may require independent decisions to modify or cancel elements of discharge plans developed by professional colleagues. The senior social worker must possess the knowledge and ability to independently implement treatment modalities, and provide counseling or psychotherapy for individuals, families/caregivers, and groups, appropriate to level of licensure. The senior social worker independently conducts psychosocial and mental health assessments and develops patient-centered treatment plans in collaboration with the Veteran and their famiiy/caregiver and with the interdisciplinary treatment team. The senior social worker measures outcomes to interventions to improve treatment services, and can demonstrate the ability to design changes based on empirical/measurement based care findings. The senior social worker is responsible for educating the Veteran and family members/caregivers of the available services and assisting them in establishing the appropriate referrals based on the Veteran's preference or that of his surrogate decision-maker. Throughout the course of treatment, the senior social worker will coordinate community based services, including information and referral for additional services from VA, other government entities, and community agency programs, with the goal to promote independence in the home setting for the Veteran as long as possible. The senior social worker independently identifies high risk patients and provides case/care management services, to include crisis intervention services, seeking to address the cause, as well as, presenting complaints, and coordinates family conferences, serving as a liaison to family members/caregivers. The senior social worker can communicate effectively and accurately, both orally and in writing, with people from varied backgrounds such as patients, their representatives, community partners, VHA staff, leaders and others who impact the program and care provided. The senior social worker can provide subject matter consultation to colleagues and students on the psychosocial treatment of patients treated in the acute medicine, and teach and mentor staff and students in the specialty area, including the provision of supervision for clinical licensure. The senior social worker facilitates referrals based upon Veteran's needs and eligibility. The senior social worker uses initiative and resourcefulness in deviating from traditional methods or trends and patterns to develop and implement new methods, criteria, and proposed new policies, the development of practice guidelines. The senior social worker has a clear understanding of patient flow within the health system and can ensure the most effective and efficient models are used for the provision of psychosocial/behavioral health/mental health treatment within hematology/oncology. The senior social worker enters all Veteran/family contacts in the electronic record using appropriate formats and templates. This information will be entered in a complete, confidential and professional manner to insure information on the patient is shared with other VA staff. This information will be reviewed on a regular basis. The senior social worker understands and follows all relative VA, VHA, VBA, VISN, and system level policies, as well as, other pertinent State and Federal laws. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm. This position may include weekends/evening hours and requires the ability to make/complete work assignments. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.