This position is located in the Department of Medicine, Office of the Chief Nurse Executives, at the James A. Lovell Federal Health Care Center (FHCC). The position is assigned responsibility for the provision or coordination of all services required for an organized, multi-disciplinary team approach for our patients and assures quality, comprehensive, cost-effective care. With administrative oversight by the Division Head and Associate Chief Nurse, the RN provides independent nursing expertise in assessment, data collection, and analysis. Assesses the patients' clinical and psychosocial status, diagnosis and current treatment plan. Coordinates the myriad of medical treatments, referrals, and education. Assesses the needs of patient/family/significant others related to diagnosis, treatment options, psychosocial impact, and discharge planning. Specifically, the incumbent must (1) expertly assess the medical and psychosocial needs of new patients, (2) identify the optimal range of treatments individualized to each patient, (3) assure that the highest possible quality of treatment and related health services are provided in a timely manner, and (4) develop, monitor, evaluate and revise the multiple protocols, procedures and practices as needed to successfully manage the area of specialization. The Specialty Medicine- Outpatient Clinic and Infectious Disease Registered Nurse (RN) provides staffing relief and support in other Specialty Clinics as assigned. Under the guidance and direction of the Associate Chief Nurse for Clinical Directorate for Medicine, the RN provides direct nursing care to individual and groups as delineated in this Functional Statement. Major Duties and Responsibilities The RN is accountable for adhering to established policies, standards of care, and standards of practice, demonstrating leadership in a service as a role model when assigned as team nurse under the supervision of the Division Officer or designee. The nurse will be responsive to customer needs, ensuring customer satisfaction, which reflects an understanding of age specific and developmental needs as demonstrated by fulfilling the following: Assists staff with routine and timely completion of Health Promotion and Disease Prevention Screening, identifies priority needs for patients with complex problems. Involves patients/significant others with plan of care and coordinates plan with the team members and with other links in patients' continuum of care. Utilizes policy orders appropriately. Assess subtle and potential changes in signs, symptoms, and/or changes in patients' condition/behavior and modifying nursing interventions accordingly. Accurately document and report care including significant data regarding patients' response to nursing interventions and patient education. Plans for personal growth as related to professional goals based on self- assessment, evaluation, and feedback. Assumes responsibility for acquiring knowledge and experience to meet goals. Actively participates in professional organizations. Conducts training for professional and paraprofessional personnel within the department and the FHCC. Demonstrates ability to work and communicate effectively with all internal and external customers. Assess and guide communications to facilitate accomplishing patient, clinic and Federal Health Care Center goals. Identify potential conflicts among professional and support personnel and initiate appropriate actions to resolve the issue. Promote cooperative working relationships among health care workers. Use tact and understanding when interacting with others, even in potential volatile situations. Use customer focused skills and principles. Accept and treat the patient as an individual, respecting thoughts, feelings, values, and adapt information to meet needs. Is self-directive in accepting responsibility for own actions and for professional and personal growth: Utilize self-assessment to improve performance. Guide performance of others who provide nursing care by providing feedback, both verbally and in writing. Participate in staff orientation program. Plan, initiate, participate in, and present unit or service wide in-service/continuing education programs and/or organizational improvement project as assigned. Participates in Performance Evaluation and Improvement (PE & I) activities by evaluating patient care systems that may include standards, protocols, and documentation for efficiency, safety, and quality. Incorporates evaluative data in the provision of ongoing case management services. Applies critical thinking and analytical skills to identify barriers for care delivery. Utilizes creativity and innovation and recommends changes that will improve patient care and/or clinic efficiency, or decrease costs associated with care delivery. Work Schedule: Monday - Friday 7:30am - 4:00pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.