Under the supervision of the Senior Director of Behavioral Health, the Mental Health Program Manager will work closely with the Senior Director of BH and other teams to lead and manage operational objectives for Colorado Access’ Mental Health programming. They will implement and manage mental health plans and operationalize related work at Colorado Access which includes collaboratively coordinating with internal departments, providers, and at times, HCPF. The Sr. Director will delegate operational activities and responsibilities to this position to complete and move new and current work forward for all mental health operations. The Mental Health Program Manager will monitor mental health information related to the management of the Medicaid benefit for mental health services.
Responsible for the day-to-day management of all operational activities associated with the Behavioral Health (BH) incentive measure for 7-day discharge hospital follow-ups. This includes managing the reports, preparing data for providers, meeting with providers, monitoring 6-month progress and communication with contracting and other departments, and continuing to push this work forward.
Works with the Sr. Director to implement and continue to push forward the mental health strategies for COA, outlined in the BH Strategy plan and the Health Transformation Plan for COA in all ways pertaining to Mental Health initiatives.
Works closely with Provider Relations, Contracting, Care Management, and Practice Support to help guide those departments in working with our mental health providers. This frequently includes helping to resolve problems, direct providers appropriately, and answer practice related questions.
Completes special projects that arise from HCPF as they relate to mental health work. This includes researching information and assisting in formulating responses to HCPF, with the Sr. Director providing oversight.
Assists in regular monitoring of data and reports. Monitors status of mental health work and operations. Keeps Senior Leadership informed and apprised of potential performance concerns.
Creates presentations related to mental health work and gives presentations or portions of presentations for COA stewardship, HCPF check ins, Leadership Meeting and in other venues.
Assists in the management of Criminal Justice work and provides some oversight to the DOC team at COA. This includes working on performance improvement, guiding the team, attending all DOC meetings, particularly those with HCPF.
Attends meetings as requested and required. This includes internal meetings, HCPF meetings, RAE meetings and meetings with other organizations, such as the DCMHI as needed, meetings with CMHCS, meetings with IPN mental health providers.
Assists the Senior Director in promoting mental health and wellness at COA for the ultimate benefit of our members.
May develop operations strategies related to mental health programming and will have responsibility for implementing new programs and activities as we broaden the scope of mental health.
Supports IPN mental health providers and works with them as they are brought into additional initiatives related to performance measures and other activities.
Assists the Sr. Director with mental health related meetings in organizing, completing agendas, taking and distributing meeting notes and taking the lead on follow up activities.
*Due to the pandemic, our employees are temporarily working at home. We require our workforce to reside in Colorado and telecommute, which may require you to come into the office as we serve our local communities.
COMPENSATION & BENEFITS:
Compensation: $40,000.00 - $73,500.00 annually. Pay rate/salary to be commensurate with experience.
Benefits: In addition to being part of a mission driven organization that serves our community, eligible Colorado Access employees receive a generous benefits package, including:
Medical, Dental, & Vision starting the 1st day of the month following start date.
Supplemental insurance such as critical illness and accidental injury.
Healthcare and Dependent care flexible spending account options.
Employer Paid Basic Life Insurance and AD&D (employee, spouse and dependent).
Short-term and Long-term Disability Coverage.
Voluntary Life Insurance (employee, spouse, dependent).
Paid Time Off
Tuition Reimbursement (based on eligibility).
Annual bonus program (based on eligibility, requirements and performance).
Education: Bachelors’ degree required in a behavioral health field, social sciences, public health or related field. A combination of education and experience can be substituted with a preference of 7 years’ experience. Master’s Degree preferred.
Experience: Minimum of three years’ experience working in a leadership role in one or more mental health programs.
Knowledge, Skills, and Abilities: Must have strong computer skill and be able to synthesize data into manageable formats, be able to problem solve independently, help think creatively to find solutions to problems or barriers, strong written and verbal communication skills, extensive knowledge of mental health and mental health programs in the community. Some understanding of mental health billing and operations is a must. Demonstrates support for the company’s mission, vision and values. Strong organizational and time management skills. Strong interpersonal skills with ability to guide and teach others. Ability to manage multiple priorities and projects with tight deadlines. Position requires flexibility to use complex processes and procedures to facilitate quality outcomes and/or resolutions while working with other team members with varied skills and educational background.
Licenses/Certifications: License or certification in substance use disorders preferred. A valid driver's license and proof of current auto insurance will be required for any position requiring driving.
Internal Number: 162
About Colorado Access
We’re a locally based nonprofit health plan that’s been changing the health care landscape in Colorado for more than two decades. We are the only organization in Colorado caring for members across a continuum of health services, from Health First Colorado (Colorado’s Medicaid Program) physical and behavioral health to Child Health Plan Plus and long-term services and supports. Our broad view allows us to stay focused on our members’ unique needs while we create integrated systems to serve them better.