The Senior Social Worker, Health Care for Homeless Veterans (HCHV) Program works under the Outpatient Mental Health Service line at VA Southern Oregon Rehabilitation Center & Clinics in White City, Oregon Senior Social Worker, Health Care for Homeless Veterans (HCHV) Program is responsible for providing oversight, process development, collecting and submitting HCHV program participant data, direct case management and oversight of outreach and case management services. The incumbent will have responsibility for HCHV contract support of the assigned COR for the contract residential services to include billing, data tracking, and ongoing quarterly monitoring visits and coordinating yearly inspections. As a Program Coordinator, the incumbent will coordinate outreach events, participate in local Continuum of Care meetings and function as a point of contact for the National Homeless Call Center and the Supportive Services for Veteran Families (SSVF) grant program. The HCHV Program Coordinator will ensure that HCHV program maintains a third party accreditation with Commission on Accreditation of Rehabilitation Facilities (GARF). Duties include, but are not limited to the following: Works with the Homeless Programs Manager and HCHV team to determine which clients are delegated to the contracted facility and HCHV case management. He or she ensures that contracted case managers have required VA trainings and follow VA/Columbia Care contract requirements for documentation and provide oversight and training as needed. The incumbent is responsible for developing collaborations with community agencies serving the homeless, as well as conducting street outreach to engage homeless Veterans. Verifies the Veteran's status, eligibility for VA medical care, and eligibility for program participation and entry. Identifies and screens Veterans for psychosocial needs and determines eligibility for contract residential care, independently performing case finding functions. Independently conducts psychosocial assessments. Develops treatment plans in collaboration with the Veteran/family and with the contracted residential providers/case manager. Incumbent possesses the skills to offer psychosocial interventions and measures outcomes to interventions. Coordinates community-based services, including street outreach and referral to additional services within the VA, other government programs, and outside community agency programs. Independently identify high-risk patients and provide case management services. Provides crisis intervention services, seeking to address the cause as well as the presenting complaint and coordinates family conferences and serves as liaison to family members. Establishes and maintains effective therapeutic relationships with Veterans and their families. Incumbent is able to independently work with Veterans and families who are experiencing a variety of psychiatric, medical and social problems. Utilizes individual, group and family counseling, therapy skills, and referrals to appropriate VA and community resources. Provides consultation services to other staff at VA and in community emergency housing programs regarding the psychosocial needs of Veterans and the impact of psychosocial problems on health care and adherence to treatment plan. Ability to evaluate incumbent's own practice through professional peer review, case conferences and other organizational means. Incumbent meets the needs of Veterans while supporting VA missions. Consistently communicates and treats Veterans, their representatives, visitors, and all VA staff, in a courteous, tactful, and respectful manner. Incumbent is able to provide the Veteran with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the Veteran constructively and appropriately. Attends and participates in regular Service Line and Team meetings. Collaborates in identifying and addressing ethical issues that impact patients and staff, including initiating and participating in ethical consultations. Incumbent provides clinical supervision toward licensure for unlicensed social workers and/or supervises MSW interns as needed. Work Schedule: Monday - Friday, 8am to 4:30pm Financial Disclosure Report: Not required
Internal Number: 599302900
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.