| Develops a written plan of care. In conjunction with the HCBS Social Worker and determine the services to be provided based on identified consume needs. |
| Promote the consumer right to self determination. |
| Assess consumer needs. |
| Monitor service delivery. |
| Maintain fiscal responsibility to the Department. |
| Evaluate the provision of services for effectiveness, appropriateness, and quality. |
| Assist consumers with determining the most efficient use of the HCBS Program. |
| Identify and participate in the development of community resources to support consumers in their homes. |
| Establish rapport with consumers, families/caregivers, agencies, medical professionals, Regional Program Officers, and other case management providers. |
| Act as liaison for consumers, families/caregivers, and their health care professionals. |
| Work under timelines as designated by the HCBS Team Supervisor and/or the Department for the most appropriate completion of job functions in relation to consumer and Departmental needs. |
| Maintain consumer records as dictated by the Department and HCBS Team Supervisor. |
| Miscellaneous duties as assigned. |
| Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. |
| Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. |
| Professional Requirements: |
| Adheres to dress code. |
| Completes annual educational requirements. |
| Maintains regulatory requirements. |
| Wears identification while on duty. |
| Maintains confidentiality at all times. |
| Attends department staff meetings as required within the department. |
| Reports to work on time and as scheduled; completes work in designated time. |
| Represents the organization in a positive and professional manner. |
| Actively participates in performance improvement and continuous quality improvement (CQI) activities. |
| Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards |
| Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department. |
| Complies with Benefis Health System Organization Policies and Procedures. |
| Complies with Health and Safety Standards and Guidelines. |
