LOCATION: JOHN H. STROGER HOSPITAL / INTEGRATED CARE
SHIFT: 8:30 AM - 4:30 PM
The Manager of Complex Care Coordination is responsible for managing and leading a multidisciplinary care team composed of social workers, nurses and community health workers to provide effective, efficient care coordination. Leads the day to day activities of the care coordinators, including scheduling, case assignment, mentoring and problem solving. Collaborates with the Director of Complex Care Coordination to identify improvement opportunities, create efficient processes and leverage resources appropriately, while supporting Cook County Health & Hospitals System (CCHHS). Works with Enrollees, Physicians and Administrative staff to identify ways to improve integration with the medical home teams for medically/socially or behaviorally complex to maintain levels of wellness for the maternal child health population or those with mild chronic disease. MULTIPLE VACANCIES
A Bachelor's degree in Nursing from an accredited college or university AND a licensed Registered Professional Nurse in the State of Illinois OR Licensed Clinical Social Worker in the State of Illinois is required. (Original transcripts must be provided at time of interview).
A minimum of three (3) years of care coordination work experience for an insurance company, on behalf of an insurance company, multi-specialty physician group, or Federal Qualified Health Centers is required .
A minimum of two (2) years of work experience in a culturally diverse, underserved populations is required.
A minimum of one (1) year of supervisory work experience with a multi-disciplinary team is required.
Prior case management software experience such as Cerner, Midas, etc. is required.
Must have access to an insured vehicle and possess a valid Illinois driver's license for field duties. (Must provide driver's license and proof of automobile insurance at time of interview).
Master's degree in Healthcare or Business Administration from an accredited college or university is preferred.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:
In-depth knowledge of insurance concepts, managed care and Medicaid/Medicare
Knowledge of SharePoint software.
Knowledge of Microsoft Office.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteran must :
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
The Cook County Health & Hospitals System’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCHHS is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCHHS is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, collaborative health plan and enhancing the patient experience.