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CONSULTING NURSE POSITIONS:
For more information detailing the innovative work and amazing achievements our nursing teams accomplish through their dedicated focus in providing the highest levels of quality patient care, please visit https://www1.ghc.org/html/public/nursing.
Consulting Nurse Service provides 24x7 coverage (including weekends and holidays).
Primary responsibility of the Consulting Nurse Service (CNS) is to provide telephonic triage and advice that is protocol driven and evidence based to our consumers using the nursing process, CNS RN Performance Standards, the Nursing code of Ethics and GHC policies. The Consulting Nurse facilitates and helps navigate the patient within other segments of the healthcare delivery system. The Consulting nurse is accountable for the provision of telephonic nursing are in collaboration with the healthcare team. This position works every other weekend with the possibility of 2 out of 3 weekends.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Customer Service: Demonstrates caring, courtesy and concern in all consumer and colleague interactions. Provide culturally sensitive care including consideration for diverse cultures, ethnicity, language, community, background, life style, and healthcare beliefs.
Knowledge/Skill: Demonstrates knowledge and skill in symptom analysis management of acute, episodic, chronic illness, crisis intervention, health teaching/patient education using strong critical thinking skills.
Nursing Process: Uses critical thinking skills and the nursing process to provide an assessment and develops a safe plan of care in conjunction with the patient.
Demonstrates the ability to educate and instruct patients and families in accordance with the nursing plan of care based upon telephonic patient assessment and triage.
Communicates recognition of the patient's and family/significant others' psychosocial, cultural, family and emotional needs in each nurse-patient interaction.
Patient Safety: Identifies potential or real patient safety issues and takes steps to ensure corrective action. Manages patients in accordance to the CNS standard work, correct protocols and advice for interim care.
Documentation and Technology: Documentation standards using electronic Epic Consulting Nurse Triage Telephone Demonstrates intermediate computer, keyboarding and telephonic skills. Demonstrates sufficient speed and accuracy to maintain service and productivity standards. Demonstrates excellent oral and written communication skills.
Patient Education: Provides patient and family/significant others education. Collaborates with medical staff and other healthcare providers in primary/specialty care settings when indicated.
QA/QI: Participates in QA/QI activities and promotes continuous quality improvement
Conducts monthly QA self evaluations, making clinical improvements based upon evaluation results.
Compliance: Demonstrates a working understanding of the compliance requirements related to the work performed, ensuring it is part of the daily standard work process.
Actively participates in all forums for staff or other trainings related to compliance issues.
LIAISON NURSE POSITIONS:
These positions will be with Swedish Hospital.
This position’s primary responsibility will be to focus on achievement of optimal patient health care outcomes while ensuring appropriate utilization of health care resources. Working closely with medical providers, the incumbent will establish a collaborative plan of care to assure the patient’s adherence to the medical plan, improvement in functional status and improved ability to self- manage.
This role also serves as the liaison across the internal care continuum and between staffand all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services. The Liaison Nurse collects data and provides input to leadership regarding issues or concerns related to utilization, cost, quality, and service and care delivery to patients.
Minimum Education Requirements
Associates Degree Nursing Degree from an accredited program.
Bachelors Degree Bachelor of Science in Nursing (BSN).
Minimum Knowledge/Skills Requirements
Intermediate Communication, problem-solving, leadership and decision-making skills.
Minimum Experience Requirements
Other Experience Ambulatory care nursing experience. Primary nursing or case-management experience.
Minimum License/Certifications Requirements
At time of hire Current Washington State RN License.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status
Kaiser Permanente Washington, headquartered in Seattle, Washington, provides and coordinates complete health care services for more than 650,000 members through 26 medical centers. Founded in 1947, Kaiser Permanente Washington existed for nearly 70 years as Group Health Cooperative, a regional nonprofit which gained national recognition for medical quality, disease prevention, and evidence-based t...reatments. Kaiser Permanente welcomed Group Health, its medical centers and members, into the Kaiser Permanente family in 2017 creating Kaiser Permanente's eighth region. Kaiser Permanente of Washington is a total health organization comprising Kaiser Foundation Health Plan of Washington, and the Washington Permanente Medical Group, P.C., formerly Group Health Physicians, an independent medical group that features more than 1,000 physicians.